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Results International advises Symphony on its acquisition by SYKES

By Mark Williams 23 Oct 2018

We are delighted to announce that Results International acted as the exclusive financial advisor to the shareholders of Symphony Ventures Limited (“Symphony”), on its sale to Sykes Enterprises, Incorporated (“SYKES”) a multichannel demand generation and customer engagement services provider, for a cash purchase price consideration of £52m, representing 2.0x 2019 projected revenues.

This transaction reinforces our expertise in delivering excellent outcomes for high-growth technology companies that are leading the way in next-generation, disruptive industries. It is Results International’s 8th technology deal and 20th overall transaction in the last 12 months.

Founded in 2014 and headquartered in London, UK, Symphony is a global consulting, implementation and managed services firm specialising in Intelligent Automation (IA) and Robotics Process Automation (RPA) services. Approximately 200 people strong, Symphony has one of the largest independent global teams of Intelligent Automation experts. With a proven track record of success in automating thousands of front, middle and back-office processes at marquee brands. Symphony serves numerous industries globally, including financial services, healthcare, business services, manufacturing, consumer products, communications, media and entertainment.

With Symphony, SYKES will be positioned as an early mover and clear leader amongst its peers in its ability to support clients’ RPA and IA initiatives globally, enabling it to tap into an adjacent market estimated to be $8.1bn growing at roughly 30% CAGR.

David Poole, CEO Symphony Ventures:

“Symphony has rapidly grown over the past four years to become the digital operations partner of choice for numerous enterprise clients looking to implement RPA and IA solutions. This growth has been due to the efforts of our highly trained and experienced team that take a process first approach to digital transformation…by joining the SYKES family, Symphony will be able to realise the next chapter of our vision to orchestrate the world’s work and drive value for our clients and employees.”

David Poole will be sharing more insight on the deal at our panel event, 28 November.

 

Mark Williams

Managing Director

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